beratung1
/
Interim management
_Management Counselling Centre
_Recruiting
_Administration & lobbying
Background
beratung1 was opened in 1977 as a family counselling and treatment centre, making it one of the first family therapy counselling centres in Germany.
The programme is aimed at family systems and couples in order to tackle issues that are difficult to resolve together and in a resource-oriented manner. The programme is financially supported by the City of Stuttgart.
beratung1.de is run by the Psychotherapeutisches Zentrum e.V., a non-profit, non-denominational and politically independent private association which, in addition to beratung1, also runs the fortbildung1 training centre in Stuttgart-Sonnenberg.
Task
Interim management of the Counselling Centre at all organisational levels: Personnel, administration, budgeting, networks.
Solution
Short-term takeover of the management of the facility for 7 months
Working closely with the team and the Executive Board, the most important tasks were
- Regular dialogue with employees, leading weekly team meetings
- Regular communication with the Executive Board
- Recruiting: managing the application process - hiring the new manager and a therapist, familiarisation and handover
- Administration: budget management, submission of funding applications, controlling, further development of own forms
- Organisation: coordination with telephone and software providers, architect, partners, caretaker, tradesmen ...
- Committee and lobby work: participation in various working groups and industry meetings, presentation of funding applications to the most important parties in the Stuttgart city council
Client quote
„Arne Mack was exactly the right person for the transition: a highly efficient coach, project manager, networker and social worker. He quickly identified the key areas for action and developed solutions without pre-empting the future management. He provided excellent support, brought the team together and strengthened it during difficult times of upheaval. We look forward to further joint projects and are glad that we can continue to rely on his support in the future."
Susanne Heckel / 1st Chairwoman / Psychotherapeutisches Zentrum e.V.
„"We are delighted that we were able to appoint Arne Mack as interim manager; I called him on Friday evening and he held his first interview on Monday. At a time that wasn't easy for the advice centre, his structured, professional way of working and his positive manner got everyone involved on board and developed solutions."
Sabine Wittmann / Board of Directors / Psychotherapeutisches Zentrum e.V.